108 N. Capron St.
                                                       (P.O. Box 272)
                                                        Berlin, WI 54923

                                                     Phone: (920) 361-5404
                                                      Fax: (920) 361-5454

New Monthly Water Billing Timeline:

June 1, 2018 - Monthly billing begins

June 5, 2018 - Last Quarterly bill sent out

July 5, 2018 - First Monthly bill sent out

July 20, 2018 - Last Quarterly bill due date

July 25, 2018 - First Monthly bill due date (yearly bill for Public Fire Protection)

We appreciate your patience during this transition!  Our apologies for any inconvenience this causes you.  

Office Hours: 7:30 A.M. - 4:30 P.M. Monday thru Friday

The bills are sent out Monthly (starting June 1st, 2018). We will read meters at the beginning of every Month. The bills will then be issued around the 5th of that month and due around the 25th of the same month.

The bills can be paid in the following ways:

•  You can have it set up to come directly out of your checking account. Automatic payment

•  You can pay it with check or cash in person at the Water & Sewer Department office that is located at City Hall.

•  You can pay online with a credit card.  Click "Point & Pay" at the bottom of the Home Page.   Any fees or credit card charges are the card holder's responsibility.

•  You can drop it off at City Hall after hours in the mailbox located at the entrance to City Hall, next to the police phones.

•  You can pay by mail.

If you need to set up a new service (new owner) at a property, you can contact Peggy at 920-361-5404, so that a Read and Transfer can be done. If you are a new renter - an Account Information Form needs to be filled out by you and the landlord before any changes will be made to an account.

If you have any questions or concerns about your water service, you can reach Brian Malnory, Superintendent of the Water & Sewer Department at 920-361-5404.